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Refund and Exchange Policy
At Taj Safety KSA, we strive to provide top-quality products and services to our customers. However, if you are not completely satisfied with your purchase, we offer a straightforward refund and exchange policy to ensure a hassle-free experience.
Return Method: By Mail
All returns are processed by mail. To initiate a return, please use the return label included with your purchase.
Return Label: Included
A return label is provided with your order at no extra cost. Simply attach the label to your package and send it back to us.
Restocking Fee: 25%
A restocking fee of 25% of the product price will be applied to all returns. This helps cover processing and handling costs associated with returns.
Refund Processing Time: 7 Days
Once your return is received and inspected, your refund will be processed within 7 business days. The refund will be issued to the original payment method.
If you have any questions or need assistance, feel free to reach out to our customer service team. We’re here to help!
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